Privacy Policy

Effective Date: March 8, 2026

West 66 Inc. respects your privacy and is committed to protecting the information you share with us through our website, contact forms, phone calls, emails, and other interactions.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and what choices you may have regarding your information.

If you have questions about this Privacy Policy or our privacy practices, you can contact us at:

West 66 Inc.
Email: west66inc@gmail.com
Phone: 708-500-5281

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through the West 66 website and related online interactions, including quote requests, service inquiries, appointment requests, parking inquiries, contact forms, and direct communications with us.

This Privacy Policy does not apply to third-party websites, services, maps, scheduling tools, payment processors, or platforms that may be linked to or embedded in our website. Those third parties may have their own privacy practices and policies.

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly

When you fill out a form, request a quote, schedule service, contact us, or otherwise communicate with us, you may provide information such as:

  • Name
  • Company name
  • Phone number
  • Email address
  • Vehicle, trailer, or fleet information
  • Service details
  • Appointment details
  • Billing or business information you choose to provide
  • Any other information you include in a message or form

Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring pages
  • Pages viewed
  • Date and time of access
  • General usage and interaction data

We may also use cookies or similar technologies to help the website function properly, remember preferences, measure traffic, and improve the user experience.

Information from Third Parties

We may receive information from service providers or website tools that help us operate the site or support our business, such as hosting providers, analytics tools, form processors, call tools, scheduling tools, or map providers.

3. How We Use Information

We may use the information we collect to:

  • Respond to inquiries
  • Provide quotes
  • Schedule appointments
  • Communicate about services, repairs, inspections, parking, or tires
  • Improve our website and customer experience
  • Maintain website security and prevent misuse
  • Analyze site performance and visitor activity
  • Keep business and customer service records
  • Comply with legal obligations
  • Protect our rights, property, and safety
  • Follow up on requested services

We may also use aggregated or de-identified information for reporting, business planning, and service improvement.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, session tools, analytics tools, or similar technologies to support website functionality and improve performance.

These technologies may help us:

  • Understand how visitors use the site
  • Improve website performance
  • Remember user preferences
  • Measure traffic and engagement
  • Support security and fraud prevention

You may be able to manage cookies through your browser settings. Disabling cookies may affect some website features.

5. How We Share Information

We do not sell personal information in the ordinary sense. We may share information in the following situations:

  • With vendors or service providers that help us operate our website or business
  • With hosting, analytics, communication, scheduling, payment, or technical support providers
  • When required by law, legal process, or government request
  • To protect the rights, safety, or property of West 66 Inc., our customers, or others
  • In connection with a business transaction such as a sale, merger, restructuring, or transfer of assets
  • With your direction or consent

We may also share aggregated or de-identified information that does not reasonably identify a specific individual.

6. Communications

If you contact us or provide your contact information, we may use it to communicate with you about:

  • Service requests
  • Quotes
  • Appointment scheduling
  • Repair updates
  • Follow-up communications
  • General customer service

These communications may be sent by phone, email, or other appropriate methods.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide requested services
  • Maintain business and customer records
  • Resolve disputes
  • Enforce agreements
  • Meet legal, tax, accounting, insurance, or compliance requirements

Retention periods may vary depending on the type of information and how it is used.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, internet transmission, or storage system can be guaranteed to be completely secure. Because of that, we cannot guarantee absolute security.

9. Third-Party Services and Embedded Content

Our website may use or connect with third-party services such as:

  • Map tools
  • Analytics tools
  • Form tools
  • Hosting services
  • Scheduling tools
  • Payment tools
  • Call tools
  • Social media platforms

These third parties may collect information according to their own privacy practices. We encourage users to review those third-party privacy policies where applicable.

10. Children’s Privacy

Our website is intended for business customers, drivers, fleet operators, and adults. It is not directed to children under 13, and we do not knowingly collect personal information from children through the website.

If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

11. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, subject to applicable law. These may include the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request information about how personal information is used
  • Object to certain uses of information where allowed
  • Request portability of certain information where applicable

These rights are not absolute and may be subject to legal exceptions. We may also need to verify your identity before responding to certain requests.

To make a privacy-related request, contact us at:

Email: west66inc@gmail.com

Phone: 708-500-5281

12. California Privacy Notice

If California privacy law applies to your information, you may have additional rights regarding your personal information, subject to legal exceptions. These may include rights related to knowing, deleting, correcting, and requesting information about certain data practices.

California residents who wish to make a privacy-related request may contact us using the contact information listed in this Privacy Policy.

13. International Users

If you access the website from outside the United States, your information may be processed in the United States or in other places where our service providers operate.

By using the website and providing your information, you understand that your information may be transferred, stored, and processed in jurisdictions that may have different data protection laws than your own.

14. Do Not Track

Some web browsers offer a Do Not Track setting. Because there is not always a consistent standard for responding to these signals, our website may not respond to all Do Not Track signals.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or legal requirements. When we make changes, we will update the Effective Date at the top of this page.

Your continued use of the website after any update may be treated as acceptance of the revised Privacy Policy, to the extent permitted by law.

16. Contact Us

If you have questions about this Privacy Policy or want to contact us about privacy matters, please reach out to:

West 66 Inc.
Email: west66inc@gmail.com
Phone: 708-500-5281

Contact Us

Have a question or need a quick quote? Send your truck or trailer make, model, year, and a description of the issue, and we’ll get back to you as soon as possible.

Contact Information:

Location:

Address

198 W Laraway Rd, Joliet, IL 60436, United States

Opening Hours:

Mon – Fri:

7:00 AM – 5:00 PM

Saturday:

7:00 AM – 12:00 PM

Request a Quote


    (Optional)


    (Optional)

    Call now: 708-500-5281 Get a quote in minutes
    phone